Support

If you need help with Fillip, contact us using the information below.

Contact

• Email: lu23670116@gmail.com
• Response time: usually within 3-5 business days

FAQ

Login issues

Check your network and login method. If it still fails, send us a screenshot.

Sync issues

Make sure you are signed in to the same account on all devices, then reopen the app.

Subscription not active

Please use "Restore Purchases" in the app and verify your App Store subscription status.

When reporting an issue, please include

• Device model and iOS version
• App version
• Steps to reproduce
• Screenshots (if available)